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Welcome to Little Eco Me (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services, including but not limited to our physical and digital books, financial calculators, Google spreadsheets, and other resources we provide (collectively, the “Services”). By accessing, purchasing, or using our Services, you agree to be bound by these Terms.
These Terms are designed to create a clear and transparent agreement between you (the “User”) and Little Eco Me. They set out your rights, responsibilities, and limitations when using our Services. Please read them carefully before using our website or purchasing any of our products.
If you do not agree with these Terms, you must discontinue using our Services immediately.
We reserve the right to update, change, or replace any part of these Terms at our discretion. Updates will be posted on our website, and the “Last Updated” date will be revised accordingly. Your continued use of our Services after changes are posted constitutes your acceptance of the revised Terms.
If you have any questions or concerns regarding these Terms, please contact us at:
Email: [email protected]
1.1. Description of Services
Little Eco Me provides a range of resources designed to support small, sustainable, product-based businesses. Our core offerings include:
These Services aim to simplify business management for small product-based businesses, providing practical tools that drive growth and efficiency.
1.2. Access to Services
Access to our Services may be provided through direct downloads, unique access links, or through a secure account on our website. Digital products are typically delivered instantly upon payment, while physical books are shipped to the delivery address provided during checkout.
Users are responsible for ensuring they have the appropriate tools and access to platforms (like Google Sheets) required to utilize our digital products. We are not responsible for platform compatibility issues on the user’s device.
1.3. Service Availability
We strive to keep our Services available at all times. However, we reserve the right to update, modify, or discontinue any part of our Services at any time, with or without notice. This may include changes to product availability, pricing, or access methods.
While we aim for uninterrupted access to our Services, there may be temporary disruptions due to maintenance, technical issues, or factors beyond our control. Little Eco Me is not responsible for any delays or interruptions caused by such events.
1.4. Changes to Services
We may improve, modify, or discontinue any part of our Services as we see fit. Any significant changes will be announced via our website or email notifications, where applicable. Your continued use of our Services after any changes indicates your acceptance of the modifications.
2.1. Ownership of Intellectual Property
All content, materials, and resources provided by Little Eco Me are protected by intellectual property laws, including but not limited to copyright, trademark, and trade secret laws. This includes, but is not limited to:
All intellectual property rights related to these products and resources remain the exclusive property of Little Eco Me. Users are granted limited rights to access and use the content, but ownership is never transferred to the user.
2.2. User License
When you purchase or access our Services, you are granted a limited, non-exclusive, non-transferable, and revocable license to use the materials for your personal or internal business use only. This means you can use our templates, spreadsheets, and calculators within your own business, but you cannot:
Violation of this license will result in immediate suspension or termination of access to our Services, and we may pursue legal action to protect our intellectual property rights.
2.3. Copyright Infringement
We respect the intellectual property rights of others and expect our users to do the same. If you believe that any of our content infringes on your copyright, please notify us by providing the following information:
Please send any copyright infringement claims to:
Email: [email protected]
We will review all claims and, if necessary, remove the infringing content or restrict access to it.
2.4. Restrictions on Use
Users are prohibited from engaging in any of the following activities with our content, products, or intellectual property:
We reserve the right to pursue legal action against any individual or organization that breaches our intellectual property rights.
2.5. Trademarks
The “Little Eco Me” name, logo, and any branding or slogans associated with our products and Services are trademarks of Little Eco Me. Users are prohibited from using our trademarks, logos, or brand name in any manner that could confuse consumers or misrepresent a relationship with our brand.
3.1. Eligibility to Use Our Services
By accessing, purchasing, or using our Services, you represent and warrant that:
If you do not meet these eligibility requirements, you are not permitted to use our Services. Little Eco Me reserves the right to suspend or terminate access to the Services if it is determined that a user has provided false information or is not eligible to use the Services.
3.2. User Obligations and Responsibilities
By using our Services, you agree to:
Users who breach any of these obligations may have their access suspended, revoked, or permanently terminated.
3.3. User Warranties
By using our Services, you make the following warranties:
3.4. Breach of Representations
If Little Eco Me determines that you have breached any of the representations or warranties outlined in this section, we may, at our sole discretion, do one or more of the following:
We reserve the right to investigate and take appropriate legal action against any user who, in our opinion, has violated these Terms.
3.5. Disclaimer of Responsibility for User Actions
While we encourage users to follow these Terms, Little Eco Me is not responsible for any user actions, including but not limited to user-generated content, unauthorized use of our Services, or improper application of our financial tools. Users are solely responsible for their actions and any consequences that may result from misuse of our Services.
4.1. Registration Requirements
To access certain features of our Services, such as downloadable content, calculators, and spreadsheets, you may be required to create a user account. By registering for an account with Little Eco Me, you agree to provide accurate, up-to-date, and complete information during the registration process. This includes, but is not limited to:
If any information provided during the registration process changes, you agree to update your account details to maintain accuracy. Failure to provide accurate information may result in the suspension or termination of your access to our Services.
4.2. Account Security and Responsibility
When you create an account with Little Eco Me, you are responsible for maintaining the confidentiality of your login credentials (username, email, and password). You agree that you will:
We are not responsible for any loss or damage caused by your failure to maintain the security and confidentiality of your login credentials. You accept full responsibility for any activity that occurs under your account, including any purchases made or actions taken.
4.3. Account Termination and Suspension
Little Eco Me reserves the right to suspend, limit, or terminate your account at any time if we determine that you have violated these Terms, engaged in fraudulent activity, or posed a risk to the security or integrity of our Services. Reasons for suspension or termination may include (but are not limited to):
If your account is terminated, you will lose access to any products, spreadsheets, calculators, or other materials linked to your account. Little Eco Me is not responsible for any loss of access as a result of account suspension or termination.
4.4. Multiple Accounts
You are only allowed to create one user account per person or business unless explicitly authorized by Little Eco Me. Users found to have created multiple accounts to bypass restrictions, exploit access to Services, or engage in other unauthorized activity may have all their accounts suspended or terminated.
4.5. Account Deactivation
If you wish to deactivate or delete your account, you may do so by contacting us at [email protected]. Please note that upon deactivation or deletion of your account, you will lose access to any digital products, calculators, or spreadsheets previously purchased, unless you have downloaded or saved them to your personal device. Account deletion is irreversible, and all associated data may be permanently deleted, subject to applicable laws and our Privacy Policy.
4.6. Data Collection and Privacy
During the registration process, we may collect and store your personal information in accordance with our Privacy Policy. We are committed to protecting your personal data and using it only for purposes related to your account, such as:
For more information about how we collect, store, and use your personal information, please review our Privacy Policy.
5.1. Types of Products
Little Eco Me offers a variety of products designed to support small, sustainable product-based businesses. Our product offerings include:
Each of these products is designed to provide users with the tools they need to grow and manage their sustainable businesses more effectively. The specific features, access methods, and usage instructions for each product are detailed on our website or within the product itself.
5.2. Product Descriptions
We strive to provide accurate and detailed descriptions of all our products on our website. This includes product features, benefits, and usage instructions. However, we do not guarantee that the information, such as images, colors, or descriptions, will be completely accurate, current, or error-free. Minor discrepancies, especially for physical books (like print color or layout), may exist due to differences in printing processes or device display settings.
If you have any questions or require clarification about a product before purchase, you are encouraged to contact us at [email protected] for assistance.
5.3. Availability of Products
Product availability is subject to change at any time. While we aim to ensure that all products listed on our website are available for purchase, certain products may be discontinued, modified, or temporarily out of stock. In the event a product becomes unavailable after you place an order, we will notify you via email and provide you with options, which may include a replacement product, a backorder, or a refund.
5.4. Product Access and Delivery
It is your responsibility to ensure that the email address provided during checkout is accurate to avoid delays in receiving digital products. If you experience issues accessing a digital product, please contact us at [email protected] for support.
5.5. Use of Digital Products
When you purchase a digital product (e.g., e-books, spreadsheets, or financial calculators) from Little Eco Me, you are granted a limited, non-exclusive, non-transferable license to use the product for personal or internal business use only. Users are not permitted to:
Failure to comply with these use restrictions may result in suspension of your access to our products and Services, and we reserve the right to pursue legal action if our intellectual property rights are violated.
5.6. Product Updates and Improvements
Little Eco Me strives to improve its digital products, including spreadsheets and financial calculators. We may update these products to improve their functionality or fix errors. When a product is updated, we may, at our discretion, provide access to the updated version. However, users are responsible for keeping copies of their previously downloaded versions, as we may not retain past versions of digital products.
5.7. Customization and User Changes
Our Google spreadsheets and financial calculators are designed to be customizable to suit individual business needs. However, users are solely responsible for any changes or modifications they make to the products. Customizing a template or spreadsheet may impact its functionality, and Little Eco Me is not responsible for errors, miscalculations, or performance issues resulting from user changes.
If you require guidance on how to customize one of our products, you may contact us at [email protected] for support or access instructional materials where available.
5.8. Product Support
Little Eco Me is committed to providing support for its products. If you experience any issues with product access, downloads, or use, you may contact us at [email protected]. Support inquiries are typically addressed within 2-3 business days. However, support does not cover requests for customizations or extensive troubleshooting for issues caused by user modifications.
5.9. Disclaimers for Digital Products
Our financial calculators and spreadsheets are intended to provide general guidance only. While we strive for accuracy, users should note that:
6.1. Payment Methods
Little Eco Me accepts payments through secure, trusted payment providers. Available payment methods may include:
All payments are processed securely using encryption protocols to protect your payment details. Little Eco Me does not store or have access to your full payment information.
6.2. Payment Authorization
By placing an order with Little Eco Me, you authorize us (or our third-party payment providers) to charge the full amount of your purchase to the payment method you provide at checkout. This includes any applicable taxes, shipping fees, or additional charges as outlined in your order summary.
If we are unable to collect payment due to insufficient funds, expired cards, or other issues, your order will not be processed. We reserve the right to cancel any transaction if we suspect fraudulent activity or payment processing errors.
6.3. Pricing and Currency
All prices for products and services are listed in GBP (£) unless otherwise specified. Prices are subject to change at any time without notice. The price you pay is the price displayed at the time of checkout, regardless of any later price changes.
If you are purchasing from a location outside the United Kingdom, your payment provider may apply currency conversion fees or foreign transaction fees. Little Eco Me is not responsible for any fees incurred as a result of currency conversions or international payments.
6.4. Taxes and Fees
Depending on your location, you may be responsible for additional taxes or customs fees on physical products. If applicable, taxes (e.g., VAT) will be calculated and displayed at checkout. For users outside the UK, customs, import duties, or other local taxes may apply upon delivery of physical products, and you are responsible for paying these fees.
Digital products, such as e-books, calculators, and spreadsheets, may be subject to VAT or other digital service taxes in certain countries. Any applicable taxes will be calculated and displayed at checkout before you complete your purchase.
6.5. Order Confirmation
Once you successfully place an order, you will receive an email confirmation with details of your purchase, including:
If you do not receive an email confirmation within 24 hours of your purchase, please check your spam/junk folder or contact us at [email protected] for assistance.
6.6. Digital Product Access
Access to digital products (such as e-books, spreadsheets, and financial calculators) is typically granted immediately after payment is processed. You will receive an email with access links or instructions for downloading your product.
Important Notes:
If you encounter technical issues when accessing your digital products, please contact us at [email protected] for assistance.
6.7. Payment Errors
In the event of a payment processing error (e.g., duplicate charges, system failures, or incorrect billing), please contact us immediately at [email protected]. We will investigate the issue and take appropriate action, which may include refunds or corrections.
6.8. Fraud Prevention and Security Checks
To protect our customers and our business, we reserve the right to screen orders for fraud, unauthorized transactions, and suspicious activity. If fraud is suspected, we may:
6.9. Payment Disputes and Chargebacks
If you dispute a payment with your bank or payment provider, it is considered a chargeback. Before filing a chargeback, we strongly encourage you to contact us at [email protected] to resolve the issue. We are happy to assist with any payment-related concerns.
Filing a chargeback without first contacting us may result in suspension or termination of your access to Little Eco Me’s products and Services.
6.10. Discounts, Promotions, and Coupon Codes
Little Eco Me may offer promotions, discounts, or coupon codes from time to time. Please note the following conditions regarding promotions:
If you encounter issues applying a discount or coupon at checkout, please contact us at [email protected] before completing your purchase. We are unable to retroactively apply discount codes after the purchase is completed.
6.11. Subscription Payments (If Applicable)
If Little Eco Me offers subscription-based products or memberships, you agree to the following:
Specific subscription terms, if applicable, will be displayed at the time of purchase.
6.12. Refund Policy
Little Eco Me maintains a clear No Refund Policy for digital products, including e-books, spreadsheets, and financial calculators, due to the nature of immediate access and downloadability. Exceptions may be made for special circumstances, such as duplicate charges, technical issues that prevent access, or accidental purchases.
For physical products, such as books, we offer a 7-day return policy for damaged or defective items. To request a return or refund, you must:
If a refund is approved, it will be processed to the original payment method within 7-10 business days.
6.13. Price Changes
We reserve the right to change product prices at any time without prior notice. Price changes will not affect orders that have already been processed.
6.14. Custom Orders or Personalized Products
For custom orders or personalized products (e.g., tailored spreadsheets or calculators), a separate agreement may be required. Custom products are non-refundable unless damaged or defective upon receipt.
7.1. General Refund Policy
Little Eco Me maintains a No Refund Policy for digital products, including e-books, financial calculators, and Google spreadsheets. Due to the nature of digital goods, once they have been accessed, downloaded, or used, they cannot be returned. This policy is in place to protect our intellectual property and ensure fairness to all customers.
If you encounter technical issues that prevent you from accessing a digital product, please contact us at [email protected]. We are happy to assist you in resolving access issues, but refunds will not be issued unless exceptional circumstances apply.
7.2. Refunds for Physical Products
For physical products, such as printed books, we offer refunds or replacements only in cases where the product is:
If your physical product meets any of these conditions, you must follow the return process outlined below.
7.3. Return and Refund Process (For Physical Products Only)
If you receive a damaged, defective, or incorrect physical product, you must notify us within 7 days of receiving the product to be eligible for a return or refund. To initiate the return process, please follow these steps:
7.4. Conditions for Refund Approval
Refunds for physical products will only be approved if all of the following conditions are met:
If the above conditions are not met, Little Eco Me reserves the right to deny the refund request.
7.5. Non-Refundable Items
Certain items are non-refundable, including but not limited to:
We do not provide refunds or exchanges for products purchased as part of promotions, sales, or clearance items unless the item is defective or damaged upon receipt.
7.6. Refund Processing Time
Once a refund has been approved, we will process it as quickly as possible. Please allow up to 7-10 business days for the funds to be credited to your original payment method. Refund processing times may vary depending on your bank or payment provider.
If you have not received your refund after 10 business days, please contact your payment provider or bank to check for delays. If you still have issues, you can contact us at [email protected] for further assistance.
7.7. Exchange Policy
Little Eco Me does not offer product exchanges unless a physical product is defective, damaged, or incorrect. If you wish to exchange a product, you must follow the return process described above. Once your returned item is received, we will send a replacement product (if available) or issue a refund if a replacement is not available.
7.8. Chargebacks and Payment Disputes
If you dispute a payment by initiating a chargeback with your bank or payment provider, Little Eco Me will be notified of the dispute. We encourage customers to contact us first at [email protected] before filing a chargeback, as we are often able to resolve payment issues directly.
Filing a chargeback may result in:
7.9. Cancellations
Due to the immediate nature of access to our digital products, cancellations are generally not allowed once a purchase is made. For physical products, cancellation requests can only be made before the item is shipped. Once the item is shipped, it cannot be canceled, but it may still be eligible for return as outlined above.
If you need to request a cancellation, contact us immediately at [email protected]. We cannot guarantee that we will be able to cancel the order, but we will do our best to accommodate your request.
7.10. Special Exceptions
While our refund and return policies are clear and firm, we recognize that special circumstances may arise. In rare cases, we may consider exceptions to our no-refund policy for digital products, but only at our sole discretion. Such exceptions may include:
If you believe you qualify for an exception, please email [email protected] with an explanation of your situation. Exceptions are considered on a case-by-case basis and are not guaranteed.
8.1. Scope of Software Products
As part of our Services, Little Eco Me provides access to digital financial calculators and comprehensive Google spreadsheet templates. These software tools are designed to assist users with financial planning, cash flow forecasting, business goal tracking, and other essential business operations. The calculators and spreadsheets are typically linked directly from our e-books or provided as downloadable files.
Users must have access to appropriate third-party platforms (such as Google Sheets) to use certain software products. It is the user’s responsibility to ensure they have access to and compatibility with these platforms.
8.2. License to Use Software
When you purchase or access Little Eco Me’s software tools (including spreadsheets and calculators), you are granted a limited, non-exclusive, non-transferable, and revocable license to use the software for personal or internal business use only. This license does not grant you ownership of the software.
Users are expressly prohibited from the following actions:
Little Eco Me retains all intellectual property rights related to the software, as outlined in Section 2: Intellectual Property Rights. Any violation of this license may result in immediate suspension or termination of access to our Services.
8.3. Software Compatibility and System Requirements
To use our Google spreadsheet templates and calculators, you will need access to third-party software platforms such as Google Sheets. Users are responsible for ensuring that they have access to these platforms and that their devices are compatible with the software requirements.
Minimum system requirements for optimal use include:
Little Eco Me is not responsible for issues related to platform incompatibility or technical issues caused by third-party providers. If you experience technical difficulties, you should first ensure that your software, browser, and internet connection are up to date.
8.4. User Customization of Spreadsheets
Many of our spreadsheet templates and financial calculators are designed to be customizable, allowing users to adjust fields, formulas, and layout to suit their business needs. While customization is encouraged, users must be aware of the following:
If you need guidance on how to customize your spreadsheet, you can contact [email protected], but additional fees may apply for personalized support or custom development requests.
8.5. Software Updates and Improvements
Little Eco Me continuously works to improve its software tools, calculators, and spreadsheets. We may issue updates from time to time to improve functionality, add features, or resolve errors. When updates are released, users may receive access to the updated version at no additional cost.
Important Notes on Software Updates:
8.6. Access and Download Limitations
Access to financial calculators and spreadsheets is typically granted via a download link or access link provided at the time of purchase. These links are personal to you and must not be shared with others.
Users are advised to download and save a copy of their purchased products, as access to download links may expire after a certain period. Little Eco Me is not responsible for reissuing expired download links unless special circumstances apply.
If you experience access issues or lose access to your digital purchase, please contact [email protected] for assistance.
8.7. Technical Support
While Little Eco Me strives to ensure that all software works as intended, users may encounter technical issues from time to time. Support is available for the following:
However, support is not provided for the following:
For technical support, please email [email protected] with a description of your issue and screenshots, if applicable. We will aim to respond within 2-3 business days.
8.8. Limited Warranty for Software Products
Little Eco Me makes no warranties or guarantees regarding the accuracy, completeness, or fitness for a particular purpose of its financial calculators and spreadsheets. The user accepts the software on an “as-is” basis.
Key Points to Note:
If you have questions or require clarification on how to use the software, please contact us at [email protected].
8.9. Termination of Access to Software
Access to software tools, spreadsheets, and calculators may be revoked under the following conditions:
If access is revoked for any reason, Little Eco Me is under no obligation to reissue access unless the user can demonstrate that the suspension was done in error.
8.10. Limitations of Liability for Software
Little Eco Me is not liable for:
If you encounter issues, please contact us at [email protected], and we will do our best to assist you.
To ensure a safe, fair, and respectful environment for all users, Little Eco Me has established clear rules on prohibited activities. These rules are designed to protect our intellectual property, maintain system integrity, and ensure a positive experience for all users.
By using our Services, you agree NOT to engage in any of the following prohibited activities:
Violation of this rule will result in the termination of your access and may result in legal action to protect our intellectual property rights.
Any attempt to compromise the integrity or security of our platform will result in the immediate suspension of access and may result in criminal charges.
If you are found to be infringing on our intellectual property, we may pursue legal action to recover damages.
If you are found to be using our platform for illegal purposes, Little Eco Me reserves the right to notify relevant authorities.
We reserve the right to delete or remove any user-generated content that violates these guidelines.
Little Eco Me uses tracking technology to monitor access patterns. Users caught sharing access will be banned, and access to all previously purchased products may be revoked.
We reserve the right to terminate service or communication with any user engaging in harassment or abuse.
If you violate any of the prohibited activities listed in this section, Little Eco Me reserves the right to take one or more of the following actions:
If you suspect that another user is engaging in any prohibited activity or violating these Terms, you can report it to [email protected]. Please provide as much information as possible, including the name of the user, the specific activity, and any supporting evidence.
Little Eco Me reserves the right to investigate any alleged breach of these Terms. During an investigation, we may:
If you are found in violation, Little Eco Me may charge you for legal fees, investigation costs, and other expenses incurred as a result of your breach.
By using our Services, you acknowledge that you have read, understood, and agree to comply with these rules on Prohibited Activities. Failure to adhere to these guidelines may result in the immediate termination of your access to our products and services.
10.1. Definition of User-Generated Contributions
User-generated contributions refer to any content that you voluntarily submit, post, or share through our website, social media platforms, or other communication channels controlled by Little Eco Me. These contributions may include, but are not limited to:
By submitting content to Little Eco Me, you agree to be bound by the terms outlined in this section.
10.2. Ownership of Contributions
You retain ownership of any content you submit. However, by submitting user-generated contributions, you grant Little Eco Me a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to use, reproduce, modify, publish, translate, distribute, and display your contributions in any media format.
This means that we may use your reviews, testimonials, or user-submitted content for the following purposes:
Once content is submitted, you cannot revoke Little Eco Me’s right to use, display, or distribute the content. If you wish for your contribution to be removed, you may submit a formal request to [email protected], and we will review your request.
10.3. User Responsibility for Contributions
You are solely responsible for the content of your user-generated contributions. By submitting content, you represent and warrant that:
If we discover that any of your contributions violate these representations, Little Eco Me reserves the right to remove the content, suspend or terminate your access to our Services, and pursue legal action if necessary.
10.4. Prohibited Contributions
Certain types of user-generated content are prohibited from being submitted or shared via our website, social media pages, or other platforms. You agree NOT to submit or post any content that:
Any contributions that violate these guidelines may be removed immediately, and users responsible for posting prohibited content may have their access to our Services suspended or terminated.
10.5. Monitoring and Moderation of Contributions
While Little Eco Me encourages users to provide feedback and share their experiences, we reserve the right to monitor, review, and moderate all user-generated contributions. This includes reviews, testimonials, comments, and user-submitted media. We are not obligated to pre-screen contributions, but we may:
If you believe a contribution posted by another user violates these Terms, you may report it by contacting us at [email protected].
10.6. Contribution Guidelines
To ensure all users have a positive experience, we ask that you follow these guidelines when submitting reviews, comments, or other contributions:
Failure to follow these guidelines may result in the removal of your contributions and the suspension of your access to our Services.
10.7. Testimonials and Success Stories
If you submit a success story, testimonial, or similar feedback about your experience with Little Eco Me’s products, you agree that we may use this content in our marketing materials, including but not limited to:
By submitting a testimonial or success story, you give us permission to use your name, business name (if applicable), and location (city, state, or country) along with your review or testimonial. If you prefer to remain anonymous, please notify us when you submit your testimonial, and we will ensure your privacy is maintained.
10.8. License to Use User-Generated Content
By submitting user-generated content, you grant Little Eco Me a worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, distribute, and publicly display the content for any purpose, including:
This license is non-exclusive, meaning you retain ownership of the content, but Little Eco Me may continue to use it for its own purposes.
10.9. Reporting User-Generated Content
If you believe that a review, testimonial, or other user-generated contribution violates these Terms, you may report it by emailing [email protected]. When reporting content, please include:
Our team will review all reports and may remove content at our discretion. We aim to respond to content review requests within 2-3 business days.
10.10. Disclaimer of Responsibility for Contributions
While Little Eco Me makes every effort to monitor and moderate user-generated contributions, we do not guarantee that all contributions will be accurate, truthful, or free from offensive material. Users are solely responsible for their contributions.
We are not liable for:
If you encounter content that you believe is harmful, inaccurate, or in violation of these Terms, please report it to us at [email protected].
10.11. Violations and Consequences
If a user violates this policy, Little Eco Me may take one or more of the following actions:
Little Eco Me reserves the right to seek damages for any financial losses, reputational harm, or legal costs that result from user-generated content that violates these Terms.
11.1. Grant of License
By submitting, posting, or otherwise providing user-generated contributions (such as reviews, testimonials, suggestions, ideas, feedback, images, or other forms of content) to Little Eco Me, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, and transferable license to use, reproduce, distribute, modify, publicly display, and create derivative works from your contributions for any purpose.
This license allows Little Eco Me to:
This license is non-exclusive, meaning you still retain ownership of your contributions and can use them as you wish. However, you cannot revoke or withdraw the license you have granted to Little Eco Me once the content has been submitted.
11.2. Rights and Permissions
By submitting contributions, you represent and warrant that:
If it is discovered that you have submitted content without proper permissions or rights, Little Eco Me may, at its discretion, remove the content, suspend your access to our Services, and pursue legal action for damages.
11.3. Types of Contributions Covered by the License
The following types of content are subject to this license:
Once submitted, these contributions may be used in marketing, promotions, social media content, educational materials, or other business-related activities.
11.4. How We Use User Contributions
The contributions you submit may be used in the following ways:
If you do not want your contributions to be used in this way, please notify us at [email protected] before submitting the content. We will review and, where possible, accommodate your request.
11.5. Editing and Modification of Contributions
Little Eco Me reserves the right to edit, modify, or adapt user contributions for the purposes of clarity, brevity, or relevance. For example:
If we make any edits to your contributions, we will ensure that the meaning and message remain intact. Little Eco Me will not distort or misrepresent your review, testimonial, or feedback.
11.6. User Contributions on Social Media
If you tag @LittleEcoMe on platforms like Instagram, Facebook, LinkedIn, or any other social media platform, you give us permission to:
If you do not want us to use your social media contributions, please contact [email protected] or send a direct message on the respective social media platform.
11.7. Revocation of License
Once a user submits a contribution, the license granted to Little Eco Me is irrevocable. This means that you cannot withdraw, revoke, or terminate the permission for us to use, display, or modify your contributions.
If you wish for specific contributions to be removed, you can submit a formal request to [email protected]. We will review your request and, if possible, remove the content from future use. However, content that has already been published (e.g., in newsletters, social media posts, or marketing campaigns) may not be removable.
11.8. Payment for Contributions
Little Eco Me does not offer financial compensation, royalties, or licensing fees for user-generated content. By submitting contributions, you acknowledge that your participation is voluntary and unpaid. If you wish to be compensated for your content (e.g., via influencer partnerships or sponsored collaborations), you must have a formal agreement with Little Eco Me in place before submitting content.
11.9. Responsibility for Content Ownership
If you submit contributions that violate the intellectual property rights of another party, you will be solely responsible for any claims, damages, or expenses that arise. Little Eco Me disclaims all liability for user-generated content that infringes on the rights of others. If a third party notifies us of a claim, we reserve the right to remove the content, suspend your access to our Services, and seek indemnification for any costs we incur.
11.10. Violations and Consequences
If you submit user contributions that violate these Terms, you may be subject to one or more of the following actions:
We may also report the violation to relevant authorities or third-party platforms (like Instagram or Facebook) to enforce compliance.
11.11. Reporting Contributions
If you believe that a user contribution (such as a review, comment, or image) infringes on your rights or contains illegal material, you can report it by sending an email to [email protected]. Please provide:
Our team will review the report and take appropriate action, which may include removal of the content or blocking the contributor’s access.
11.12. Limitation of Liability
Little Eco Me is not responsible for the actions, comments, or content submitted by users. The opinions and statements shared in user-generated contributions are solely the views of the contributors and do not reflect the views of Little Eco Me.
We do not guarantee the accuracy, completeness, or reliability of any user-submitted content, and users should exercise caution when relying on contributions submitted by other users.
This section on Contribution License explains your rights, Little Eco Me’s rights, and how user-generated contributions may be used. If you have any questions or concerns, please contact us at [email protected].
12.1. Purpose of Reviews
Little Eco Me values feedback from its users and encourages them to leave honest and constructive reviews of our products and services. Reviews help us improve our offerings and assist potential customers in making informed decisions. Reviews can be submitted on our website, third-party review platforms, and social media pages.
By submitting a review, you agree to adhere to the guidelines outlined in this section. These guidelines ensure that all feedback is useful, respectful, and free from fraudulent or harmful content.
12.2. Who Can Leave a Review?
Only customers who have purchased and used Little Eco Me’s products or services are eligible to submit reviews. This policy ensures that all feedback is genuine, relevant, and trustworthy. If you have purchased a product and would like to leave a review, you may do so on our website, via email, or through any third-party review platforms we partner with.
12.3. What Should a Review Include?
To provide helpful and constructive feedback, we recommend that users include the following elements in their reviews:
By following these best practices, your review will provide greater value to both Little Eco Me and other potential customers.
12.4. Prohibited Content in Reviews
To maintain a respectful and useful review environment, certain types of content are strictly prohibited. Reviews that contain any of the following may be edited, hidden, or removed at Little Eco Me’s discretion:
If you see a review that violates these guidelines, you can report it to [email protected] for review.
12.5. Authenticity and Verification of Reviews
Little Eco Me is committed to ensuring that all reviews are genuine and authentic. To maintain the integrity of the review process, we may verify the identity of reviewers or confirm their purchase history. Reviews that cannot be verified may be flagged for review or removed.
To protect the authenticity of reviews, the following practices are strictly prohibited:
Little Eco Me reserves the right to remove reviews if we determine that they are fraudulent, suspicious, or not reflective of a genuine user experience.
12.6. How We Use Customer Reviews
By submitting a review, you agree that Little Eco Me may use your feedback for the following purposes:
If you would like your review to be anonymous (e.g., no name or business name displayed), please let us know by emailing [email protected]. We will honor all reasonable privacy requests.
12.7. Review Moderation and Editing
All reviews are subject to moderation before or after publication. Little Eco Me reserves the right to edit, remove, or decline reviews that violate these guidelines. Specifically, we may:
If you believe your review has been unfairly edited or removed, you may contact us at [email protected] to request a review of the decision.
12.8. Reporting an Inappropriate Review
If you come across a review that you believe violates these guidelines (e.g., it contains offensive content, false claims, or spam), you may report it to Little Eco Me for review. To report a review, please email [email protected] and provide the following information:
Our moderation team will review the report and, if necessary, remove or edit the review.
12.9. Right to Remove or Modify Reviews
Little Eco Me reserves the right to remove, edit, or hide reviews at any time and for any reason, especially if they violate the guidelines set forth in this section. Reviews may be removed or modified if they contain:
We reserve the right to refuse to publish a review if it is deemed unhelpful, offensive, or irrelevant.
12.10. Use of Personal Information in Reviews
If you choose to submit a review, your name, business name, or username (depending on the context) may be displayed alongside the review. If you prefer to remain anonymous or want your review to be posted without your personal information, please notify us at [email protected]. We will honor such requests where possible.
If you submit a review on a third-party platform (like Trustpilot, Google Reviews, or social media), the terms and privacy policy of that platform will apply. Little Eco Me does not control how your personal information is used on third-party platforms.
12.11. Limitation of Liability for Reviews
Little Eco Me is not responsible for the views, opinions, or statements made by users in their reviews. Reviews reflect the opinions of individual users, not Little Eco Me, and we do not guarantee the accuracy, reliability, or validity of user-generated feedback.
If you rely on user reviews to make a purchase decision, you do so at your own risk. While we moderate and review feedback for accuracy, we cannot guarantee that all reviews will be free from error or bias.
12.12. Consequences of Violating Review Guidelines
If a user violates these guidelines when submitting a review, Little Eco Me may take any of the following actions:
We may also report users to third-party platforms (like Trustpilot or Google Reviews) if they post fraudulent or harmful reviews on these platforms.
12.13. Contact Us Regarding Reviews
If you have questions, feedback, or concerns about this review policy, you can contact us at:
We are happy to clarify any points or address any questions related to our review guidelines.
13.1. Use of Social Media Platforms
Little Eco Me operates official accounts on social media platforms such as Instagram, Facebook, LinkedIn, and other similar platforms. These platforms serve as a space to promote our products, share updates, connect with our community, and showcase user experiences.
By interacting with us on social media (e.g., liking, commenting, tagging, or sharing posts), you agree to follow the guidelines outlined in this section, as well as the respective Terms of Use and Community Guidelines of the social media platform you are using (e.g., Instagram’s Community Guidelines).
13.2. User Interaction with Little Eco Me’s Social Media
When interacting with our social media accounts, users are encouraged to engage respectfully and constructively. However, users are strictly prohibited from engaging in any of the following activities:
We reserve the right to delete, hide, or report any content that violates these guidelines. Repeated violations may result in blocking or banning users from our social media platforms.
13.3. User-Generated Content and Tags
If you tag or mention @LittleEcoMe or use any of our branded hashtags (e.g., #LittleEcoMe), you are granting us permission to:
If you prefer that we do not use your content, please notify us at [email protected], and we will respect your request.
13.4. User-Submitted Photos and Videos
Users may submit photos and videos showcasing how they use our products, such as pictures of books, spreadsheets, or calculators. By submitting or tagging us in this content, you agree to the following:
If you would like to withdraw your permission for us to use a specific image or video, please contact us at [email protected], and we will make reasonable efforts to remove it from future use. Please note that content previously included in promotional materials (e.g., advertisements, newsletters) may not be removable.
13.5. Use of Little Eco Me’s Branding on Social Media
We love when our customers share their experience with our products, but please follow these guidelines when referencing Little Eco Me on social media:
If you would like to partner with us as an affiliate, brand ambassador, or collaborator, please reach out to [email protected]. We welcome opportunities to work with creators, influencers, and businesses that align with our mission.
13.6. Social Media Competitions, Giveaways, and Promotions
From time to time, Little Eco Me may run competitions, giveaways, or promotions on its social media platforms. Participation in these events is subject to the following rules:
If you believe you are the winner of a competition or giveaway and have not been contacted, please email [email protected].
13.7. Reporting Inappropriate Content
If you come across inappropriate, offensive, or harmful content related to Little Eco Me on social media, you may report it to us at [email protected]. Please provide the following information:
We will review the report and take action, which may include reporting the content to the social media platform, requesting its removal, or taking legal action if applicable.
13.8. Consequences of Violating Social Media Guidelines
If you violate any of the guidelines outlined in this section, Little Eco Me may take one or more of the following actions:
In cases of serious violations (e.g., impersonation, fraud, or hate speech), we may report the conduct to the relevant authorities or the platform’s support team (e.g., Instagram, Facebook) for further action.
13.9. Little Eco Me’s Right to Remove or Block Users
Little Eco Me reserves the right to remove or block users from its social media pages for any of the following reasons:
We are under no obligation to notify users before blocking or banning them from our social media platforms.
13.10. Privacy and Data Use on Social Media
If you engage with Little Eco Me on social media (e.g., comment, like, or tag), certain information, such as your username, profile image, and public comments, may be visible to the public. This visibility is controlled by the social media platform’s privacy settings.
Little Eco Me does not collect, store, or control your data on third-party platforms (like Instagram or Facebook). However, if you voluntarily submit personal information to us via direct message or comment, we may use it to respond to your inquiries or fulfill your requests.
For more information on how Little Eco Me collects and processes personal data, please review our Privacy Policy.
13.11. Limitation of Liability for Social Media Content
Little Eco Me is not responsible for user comments, posts, or content shared on third-party platforms. The views, opinions, and statements expressed by social media users are their own and do not reflect the views of Little Eco Me.
We make every effort to moderate content on our social media pages, but we cannot guarantee that every post, comment, or tag will be reviewed. Users should exercise caution when interacting with third-party comments, messages, or offers posted on our social media pages.
13.12. Contact Us About Social Media Guidelines
If you have questions about our Social Media Guidelines, wish to request content removal, or have been blocked from our pages and want to appeal, you can reach us at:
We aim to respond to inquiries within 2-3 business days.
14.1. Links to Third-Party Websites
Little Eco Me’s website, emails, e-books, and other digital content may contain links to third-party websites or services. These links are provided for informational purposes or to enhance the user experience, such as links to tools, platforms, or reference materials.
By clicking on a third-party link, you acknowledge that:
We encourage users to review the terms and privacy policies of any third-party website before engaging with it.
14.2. No Endorsement of Third-Party Websites
Any links to third-party websites, platforms, or services on our website or within our products do not constitute an endorsement, sponsorship, or recommendation by Little Eco Me. These links are provided for convenience and reference only, and the inclusion of a link does not imply that we approve of the content, services, or products available on those websites.
Examples of third-party websites we may link to include:
If you encounter inappropriate, inaccurate, or harmful content on a linked third-party website, please notify us at [email protected] so we can review the link and determine if it should be removed.
14.3. Disclaimer of Liability for Third-Party Websites
Little Eco Me does not assume any responsibility for the accuracy, legality, or safety of content found on third-party websites. Once you leave our website or platform, we have no control over the information you provide or the actions you take on third-party platforms.
Specifically, we are not responsible for:
By clicking on third-party links, you assume all risks associated with visiting and using those external sites.
14.4. Use of Third-Party Tools and Software
Little Eco Me’s products, such as financial calculators and Google spreadsheets, may require the use of third-party platforms, including Google Sheets and similar tools. Accessing these tools may require you to create an account, log in, or agree to third-party terms of service.
Important Notes:
Little Eco Me does not guarantee the availability or uninterrupted access to third-party tools. If you encounter issues with Google Sheets or other third-party platforms, you must contact the third-party provider for support.
14.5. Affiliate and Partner Links
Little Eco Me may participate in affiliate marketing programs. This means that if you click on a link to a third-party website and make a purchase, we may earn a commission at no extra cost to you. Affiliate links are typically for tools, platforms, or services that we believe may benefit our users.
When an affiliate link is included, we will disclose it, as required by law, with terms like “affiliate link” or “sponsored link.” This transparency ensures that users are aware of any potential financial relationships between Little Eco Me and the linked service.
If you have concerns about an affiliate link or want clarification about our affiliate relationships, please contact us at [email protected].
14.6. Links to Our Website
If you operate a website, blog, or social media page, you may link to our website, provided that the link:
We reserve the right to request the removal of any link to our website that we believe is inappropriate, harmful, or misrepresents our brand.
If you wish to request permission to link to our website for commercial purposes (e.g., sponsored content, collaborations, or partnerships), please contact us at [email protected].
14.7. Removal of Links from Our Website
If you believe that a link on our website is inappropriate, broken, or harmful, you can request its removal by emailing [email protected]. We will review the request and, if necessary, remove or replace the link. Please note that we are under no obligation to remove links unless required by law.
When submitting a removal request, please provide the following information:
14.8. Changes to Linked Content
The content of linked third-party websites may change at any time. Little Eco Me is not responsible for monitoring or keeping track of updates to third-party content. Links that were accurate and relevant at the time they were included on our website may become outdated, inaccurate, or broken over time.
If you discover that a link on our website is outdated, broken, or no longer functional, please notify us at [email protected], and we will update or remove it.
14.9. Consequences of Violating Link Guidelines
If you engage in any of the following activities, Little Eco Me may take action to protect its rights and brand reputation:
Consequences may include removal of access, blocking of your website, or legal action if the violation is severe.
14.10. Reporting Issues with Third-Party Links
If you discover issues with a third-party link (e.g., harmful content, malware, phishing), you may report it to [email protected]. Please provide the following information:
We will investigate the report and take action, which may include removing or replacing the link or notifying the relevant third-party provider.
14.11. Limitation of Liability for Third-Party Content
Little Eco Me assumes no liability for third-party content, and users interact with third-party websites at their own risk. We do not guarantee that third-party websites are safe, secure, or free from malware. Users should exercise caution and protect their devices with antivirus software before engaging with third-party platforms.
Little Eco Me is not liable for:
If you have questions about our Third-Party Websites and Content policy, please contact us at [email protected].
15.1. Advertisements on Our Website
Little Eco Me may display advertisements, sponsored content, or promotional materials from third-party advertisers on our website, emails, e-books, or other platforms. These advertisements are intended to provide users with information, special offers, and resources that may be relevant to their business growth and development.
These advertisements may appear in the form of:
By using our Services, you acknowledge that third-party advertisements may be present, and you agree to engage with them at your own discretion.
15.2. No Endorsement of Advertisers
Little Eco Me does not endorse, guarantee, or vouch for the accuracy, quality, or reliability of any products, services, or claims made in third-party advertisements. Our decision to display an advertisement does not constitute an endorsement of the advertised content, services, or products.
We encourage users to do their own research before making purchases or engaging with third-party advertisers. Little Eco Me will not be responsible for any damages, financial losses, or disputes that arise from your interactions with advertisers.
15.3. Third-Party Advertiser Responsibilities
Third-party advertisers are responsible for ensuring that their ads are:
If you encounter an advertisement that you believe violates these standards, you can report it to us at [email protected]. We will investigate and take appropriate action, which may include removing the ad.
15.4. Affiliate Marketing and Sponsored Content
In addition to paid advertisements, Little Eco Me may participate in affiliate marketing programs. This means that if you click on certain links to third-party websites and make a purchase, we may receive a commission.
Affiliate links will be clearly identified using disclosures like:
These commissions help support our business, but they do not influence our commitment to providing honest and unbiased recommendations.
15.5. User Interaction with Advertisers
When you interact with a third-party advertisement, you may be redirected to a website owned and operated by the advertiser. Little Eco Me does not control these external websites or their content.
If you encounter issues with an advertiser (e.g., fraudulent activity, misrepresentation, or faulty products), you should contact the advertiser directly. Little Eco Me is not responsible for refunds, returns, or support related to third-party products or services.
15.6. Reporting Problematic Ads
If you encounter a problematic ad on our website, social media, or other platforms, you can report it to us at [email protected]. Please include the following information in your report:
We will review all reports and, if necessary, take action to remove or block the advertisement.
15.7. Limitation of Liability for Advertiser Content
Little Eco Me is not liable for damages or losses caused by third-party advertisements, affiliate links, or sponsored content. If you engage with a third-party advertiser, you assume all risks associated with the interaction.
16.1. Our Right to Manage Services
Little Eco Me reserves the right to manage, modify, update, and control its Services at its sole discretion. This includes all aspects of our website, digital tools (like financial calculators and spreadsheets), and physical and digital products (like e-books and printed books). Our goal is to ensure that our Services remain useful, secure, and aligned with industry best practices.
We may, at any time and without prior notice:
These changes are designed to ensure a better, more secure, and modern experience for our users.
16.2. Temporary Suspension of Services
Occasionally, Little Eco Me may need to suspend or interrupt access to its Services for the purpose of system updates, server maintenance, or security enhancements. This may impact your ability to:
While we aim to minimize downtime, certain updates or maintenance activities may require temporary suspension of Services. Little Eco Me will, where possible, provide advance notice of scheduled maintenance through email or a notice on our website.
Key Points to Note:
If you experience an issue with service availability, please contact [email protected], and we will work to resolve it as quickly as possible.
16.3. Modifications to Products and Services
Little Eco Me reserves the right to modify, update, or discontinue any product, tool, or service at any time. This includes, but is not limited to:
Impact on Users:
16.4. Version Control and Updates
To maintain product quality, Little Eco Me may release new versions of its spreadsheets, calculators, and other digital products. These updates may include:
How It Affects Users:
If you wish to retain access to a specific version of a spreadsheet or calculator, it is recommended that you download and save it to your device as soon as it becomes available.
16.5. Security and Protection of Services
To maintain the integrity of our systems, Little Eco Me may implement new security protocols to protect user data and access to its tools, spreadsheets, and calculators. We prioritize the security of our Services to prevent:
Security Measures Include:
If we identify suspicious activity or potential security breaches, we reserve the right to suspend access to affected accounts until the matter is resolved.
16.6. User Responsibilities
While Little Eco Me is responsible for managing and maintaining its Services, users also have responsibilities to ensure smooth access and functionality. Users are required to:
Users who fail to maintain secure access to their files or ignore update notices may experience issues, and Little Eco Me is not responsible for access issues caused by outdated devices, incompatible browsers, or user modifications.
16.7. Support and Assistance
If you encounter technical issues with any of Little Eco Me’s products or Services, you can reach out for assistance. Our support team provides help with:
How to Get Help:
Note: Support is limited to unmodified versions of our products. If you customize a spreadsheet or calculator and experience errors as a result, we may not be able to offer support for the customized version.
16.8. Termination of Services
Little Eco Me may, at its discretion, terminate or restrict access to its products, spreadsheets, calculators, and website. Reasons for termination may include:
If access is terminated due to user misconduct, the user will not be entitled to a refund, and they will lose access to previously purchased digital products.
16.9. Changes to This Section
Little Eco Me may update this section of the Terms and Conditions to reflect changes in our services, security policies, or support protocols. If significant changes are made, users will be notified by email or through a website announcement.
If you have questions or need clarification regarding Service Management, please contact us at [email protected].
17.1. Purpose of This Privacy Policy
This Privacy Policy outlines how Little Eco Me (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you interact with our website, purchase products, and use our Services. We are committed to maintaining the privacy and security of your personal information in accordance with the UK General Data Protection Regulation (GDPR) and other applicable privacy laws.
By using our website, purchasing our products, or accessing our services, you consent to the collection, use, and sharing of your personal data as outlined in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our Services.
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]
Little Eco Me collects personal and non-personal information from users in order to process payments, improve our services, and personalize user experiences. The types of information we collect include:
When you purchase products, register for an account, or subscribe to our email list, we may collect the following personal information:
When you visit our website, certain information is automatically collected to improve our services and analyze user behavior. This may include:
This information is collected using cookies, tracking pixels, and similar technologies.
17.3. How We Use Your Information
The information we collect is used for the following purposes:
We will never sell your personal information to third parties.
17.4. How We Share Your Information
Little Eco Me only shares your personal information with trusted third parties to ensure the smooth operation of our business. We do not sell or rent your data to any third party. We may share your information in the following cases:
All third-party service providers are contractually required to protect your information and use it only as needed to provide their services.
17.5. Cookies and Tracking Technologies
Little Eco Me uses cookies and tracking technologies to enhance your browsing experience, analyze traffic, and track purchases. By using our website, you consent to the use of cookies.
Types of Cookies We Use
You can manage or delete cookies through your browser settings. However, disabling cookies may affect the performance and functionality of our website.
17.6. How We Protect Your Data
Little Eco Me takes the privacy and security of your personal information seriously. We use the following measures to protect your data:
While we take all reasonable steps to protect your data, no system is 100% secure. If you suspect your data has been compromised, please contact us immediately at [email protected].
17.7. Your Rights as a User
Depending on where you reside, you may have the following rights under the UK GDPR and other applicable data protection laws:
If you wish to exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.
17.8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:
Once data is no longer needed, it is securely deleted or anonymized.
17.9. Opt-Out and Data Deletion Requests
If you wish to opt out of marketing emails or request the deletion of your personal data, you can do so at any time by:
Please allow up to 10 business days for processing opt-out and deletion requests. Some information may be retained for legal, tax, or compliance purposes.
17.10. Privacy Policy Updates
Little Eco Me reserves the right to update or modify this Privacy Policy at any time. If significant changes are made, we will notify users via email or by posting a notice on our website. The “Last Updated” date at the top of the Privacy Policy will reflect the most recent changes.
17.11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your personal data is handled, you can reach us at:
We are committed to addressing all privacy-related inquiries and will respond within 30 days.
18.1. Respect for Copyright and Intellectual Property
Little Eco Me is committed to protecting the intellectual property rights of others and expects users to do the same. All content, materials, products, and tools provided by Little Eco Me, including books, e-books, financial calculators, spreadsheets, and website content, are protected by copyright laws and other intellectual property rights.
Users are strictly prohibited from copying, distributing, modifying, or reselling any of our intellectual property without explicit written consent. Violation of this policy may result in account suspension, termination of access, and potential legal action.
If you believe your copyrighted work is being used on our website, platform, or products without permission, you may file a copyright infringement notice with us.
18.2. What Constitutes Copyright Infringement?
Copyright infringement occurs when protected material is used, reproduced, displayed, or distributed without the permission of the copyright owner. Examples of copyright infringement on Little Eco Me’s platform may include:
If you see someone using Little Eco Me’s content or products without authorization, please report it to us at [email protected].
18.3. Reporting Copyright Infringement (DMCA Takedown Notice)
If you believe that any material on Little Eco Me’s website, products, or services infringes on your copyright, you may file a formal Copyright Infringement Notice. We will investigate and take appropriate action, which may include removing the infringing content or restricting access to it.
To submit a copyright infringement notice, please provide the following information:
You can send the copyright infringement notice to [email protected] with the subject line “Copyright Infringement Notice.”
Once we receive your complaint, we will:
18.4. Counter-Notice for Removed Content
If your content was removed from Little Eco Me’s website, platform, or services because of a copyright infringement complaint, and you believe it was removed in error, you may file a Counter-Notice to request reinstatement of the content.
To submit a Counter-Notice, you must provide the following information:
Send your Counter-Notice to [email protected] with the subject line “Counter-Notice Request.”
Upon receiving a Counter-Notice, we will review the request and may reinstate the content if the claim is valid. In some cases, we may refer the matter to legal authorities or require the involvement of a legal representative.
18.5. Consequences of Copyright Infringement
If you violate Little Eco Me’s copyright policy by copying, sharing, or distributing our protected materials, we may take the following actions:
If you believe you have mistakenly violated our copyright policy and would like to resolve the issue, please contact us at [email protected].
18.6. Copyright Infringement by Users
Users are strictly prohibited from uploading, submitting, or sharing content that violates the copyright of third parties. Examples of prohibited activities include:
If you are found to be using copyrighted material without permission, Little Eco Me reserves the right to:
If you believe another user has violated your copyright, you can file a report with us at [email protected].
18.7. Repeat Infringer Policy
Users who repeatedly violate copyright laws or submit repeated DMCA takedown requests may be classified as repeat infringers. Little Eco Me enforces a “three-strike policy,” meaning that if a user receives three valid copyright complaints, they may have their access permanently terminated.
Actions we may take against repeat infringers include:
If you believe you have been mistakenly flagged as a repeat infringer, you may contact [email protected] to appeal the decision.
18.8. Protecting Little Eco Me’s Copyrighted Materials
All content created, published, or sold by Little Eco Me is protected by copyright laws, trademarks, and intellectual property rights. This includes:
Users are granted a limited license to access and use our products for personal or internal business purposes only. Users do not own the products and do not have the right to resell, copy, or distribute them.
If you suspect that someone is misusing or copying Little Eco Me’s materials, please report it to [email protected]. We will investigate and take appropriate action.
18.9. Contact Us Regarding Copyright Infringements
If you have any questions, concerns, or complaints regarding copyright, intellectual property, or content usage, please contact us at:
Our team will review and respond to all copyright-related inquiries within 7-10 business days.
19.1. Duration of Agreement
These Terms and Conditions remain in effect from the moment you access, browse, or use Little Eco Me’s website, products, or services. Your agreement with these Terms continues until it is terminated by either you or Little Eco Me.
By continuing to use our website or services, you agree to abide by these Terms. If you do not agree to the Terms, you must immediately stop using our services and products.
19.2. Termination by the User
Users have the right to terminate their relationship with Little Eco Me at any time. To do so, you can:
Please note that if you choose to terminate your account or stop using our Services, you will lose access to all previously purchased digital products (like e-books, spreadsheets, or calculators) unless you have downloaded them to your device.
19.3. Termination by Little Eco Me
Little Eco Me reserves the right to suspend, restrict, or permanently terminate your access to our Services for any of the following reasons:
In the event of termination, you will not be entitled to a refund for any unused portion of the products or services purchased.
19.4. Effects of Termination
When your access is terminated, the following outcomes will apply:
19.5. User Appeal Process
If your access is terminated and you believe the termination was made in error, you can appeal the decision by following these steps:
If we determine that the termination was in error, we may reinstate your access or issue a partial refund where applicable.
19.6. Survival of Provisions
Certain provisions of these Terms will continue to apply even after the agreement is terminated. These provisions include, but are not limited to:
These provisions continue to apply to any obligations that existed before termination, as well as any rights that Little Eco Me may have to seek damages or other legal remedies.
19.7. Changes to Termination Policy
Little Eco Me reserves the right to update, modify, or revise this Termination Policy at any time. Users will be notified of major changes through email or an announcement on the website. The most recent update date will be displayed at the top of this Terms and Conditions document.
If you have any questions or concerns about termination of access, please contact us at:
20.1. Right to Modify Services
Little Eco Me reserves the right to modify, update, or discontinue any part of its Services, products, website, or features at any time, with or without notice. These modifications may include, but are not limited to:
These changes are essential to improve service quality, enhance security, and align with industry standards. Little Eco Me is not liable for any loss or inconvenience caused by changes to our Services.
20.2. Service Interruptions and Downtime
While Little Eco Me strives to provide uninterrupted access to its website, spreadsheets, financial calculators, and other services, there may be instances where access is temporarily interrupted due to:
During these interruptions, users may be unable to:
Little Eco Me will, where possible, notify users of scheduled maintenance and expected downtime. For unplanned outages, we will work to restore services as quickly as possible.
20.3. No Liability for Interruptions
Little Eco Me is not responsible for any financial loss, missed deadlines, or inconvenience caused by service interruptions, system outages, or access issues. This includes, but is not limited to:
Users are encouraged to download and store copies of their digital products (like spreadsheets) on their personal devices to ensure continuous access in case of service interruptions.
20.4. Updates and System Changes
To ensure continuous improvement, Little Eco Me may roll out software updates for its spreadsheets, financial calculators, and website features. These updates may introduce new functionality, bug fixes, or security enhancements.
How It Affects Users:
To avoid access issues, users are encouraged to use the latest version of any tools, spreadsheets, or calculators provided by Little Eco Me.
20.5. Force Majeure
Little Eco Me is not liable for failure to perform its obligations or provide uninterrupted access to services if the failure is due to unforeseeable events beyond our control. These events, also known as “Force Majeure” events, may include, but are not limited to:
During a Force Majeure event, Little Eco Me will make every effort to resume normal operations as soon as possible. However, users are not entitled to refunds or compensation for interruptions caused by Force Majeure events.
20.6. User Responsibilities During Interruptions
During system outages, downtime, or interruptions, users are expected to:
By following these responsibilities, users can ensure minimal disruption to their access to digital products and services.
20.7. Modifications to This Section
Little Eco Me reserves the right to update, modify, or revise this section on Modifications and Interruptions at any time. If significant changes are made, users will be notified via email or an announcement on our website.
If you have questions or concerns regarding Modifications and Interruptions, you can reach us at:
Our team will aim to respond within 2-3 business days.
21.1. Applicable Law
These Terms and Conditions, as well as any disputes, claims, or controversies arising from your use of Little Eco Me’s website, products, or services, are governed by and construed in accordance with the laws of England and Wales. This applies regardless of your country of residence or where you access our Services.
If you are located outside of England and Wales, you agree that English law will still apply to any claims or disputes you may have with Little Eco Me. This provision ensures consistency, predictability, and clarity in dispute resolution.
21.2. Jurisdiction
Any legal action, claim, or dispute related to Little Eco Me, its website, products, or services must be brought before the courts of England and Wales, which shall have exclusive jurisdiction to settle any disputes. By agreeing to these Terms, you waive your right to challenge the jurisdiction of these courts, even if you are located in another country.
21.3. Disputes with International Users
If you are a user outside of the United Kingdom, you still agree that the laws of England and Wales will govern all matters related to your use of Little Eco Me’s products, services, and website. This means that any dispute or claim you have against Little Eco Me will be resolved according to English law, even if local consumer protection laws differ in your country.
For non-UK residents, Little Eco Me does not guarantee that our products or services comply with the laws of your local jurisdiction. If you access our website or services from outside the UK, you do so at your own risk and are responsible for ensuring compliance with your local laws.
21.4. Exceptions to Governing Law
In certain cases where local consumer protection laws provide more robust protections than those afforded under the laws of England and Wales, Little Eco Me will comply with those local laws. For example, if your country’s consumer protection laws entitle you to additional rights, such as a longer refund period or extended access to products, we will honor those rights where required by law.
If you believe that your consumer rights differ from those stated in this policy, please contact [email protected] so we can assess the applicable legal requirements.
21.5. Legal Notices and Communications
Any legal notices, requests, or formal correspondence related to these Terms should be sent to:
Email: [email protected]
Subject Line: “Legal Notice”
All legal communications will be acknowledged within 7-10 business days. Little Eco Me may also send you important legal notices via email, so it is essential to ensure your email address is up-to-date in your account settings.
21.6. Changes to the Governing Law Clause
Little Eco Me reserves the right to change or modify this governing law clause as necessary to comply with legal, regulatory, or operational changes. Users will be notified of any significant changes via email or a website announcement. The most current version of this clause will always be available as part of the Terms and Conditions on our website.
If you have any questions or concerns about this section on Governing Law, you may contact us at:
22.1. Informal Dispute Resolution
At Little Eco Me, we aim to resolve disputes amicably and efficiently. If you have a concern, complaint, or dispute related to our products, services, or website, we encourage you to contact us before pursuing legal action. We believe most issues can be resolved through open communication.
How to Initiate a Dispute:
If the issue cannot be resolved informally, you may escalate the matter through formal dispute resolution methods, as outlined below.
22.2. Mediation and Negotiation
If an informal resolution cannot be reached, the next step is mediation. Mediation involves a neutral third party who helps both sides come to a mutually acceptable agreement.
Key Points About Mediation:
Little Eco Me encourages users to consider mediation as a cost-effective and less confrontational way to resolve disputes. The costs of mediation (if any) may be split between the parties, unless otherwise agreed.
22.3. Arbitration Agreement
If informal discussions and mediation fail to resolve the dispute, binding arbitration may be required. Arbitration is a private, legally binding process where a neutral arbitrator makes a final decision on the dispute.
By using Little Eco Me’s website, products, and services, you agree that any dispute, controversy, or claim that arises out of or relates to these Terms will be finally resolved by arbitration rather than through court proceedings.
Key Points About Arbitration:
The costs of arbitration (arbitrator fees, administrative fees, etc.) may be shared equally by both parties unless otherwise decided by the arbitrator.
22.4. Exclusions from Arbitration
Certain disputes may not require arbitration and may be handled in court. These exceptions include:
If you believe your dispute falls into one of these categories, you may be able to file a claim in a local court.
22.5. Class Action Waiver
By using Little Eco Me’s website, products, and services, you agree that all disputes will be resolved on an individual basis. Class actions, collective actions, or representative actions are not permitted. This means that you may not act as a plaintiff, claimant, or class representative in any dispute against Little Eco Me.
What This Means:
This waiver applies to arbitration and litigation, and it is designed to ensure efficient and individualized dispute resolution.
22.6. Small Claims Court Option
If your dispute qualifies as a small claims court case under local laws, you may choose to bring your claim in small claims court instead of arbitration. This option is available as long as:
If you choose to pursue a small claims court case, Little Eco Me may still elect to settle the dispute informally before the court date.
22.7. Limitation Period for Disputes
All claims against Little Eco Me must be brought within 12 months of the date the issue arose. If you do not initiate legal action, arbitration, or mediation within 12 months, you forfeit your right to bring a claim.
What This Means:
This limitation period helps ensure that disputes are handled promptly and fairly.
22.8. Legal Fees and Costs
In most cases, each party will be responsible for paying their own legal fees and costs related to dispute resolution, including arbitration or mediation fees. However, if the arbitrator or court determines that one party has acted in bad faith or engaged in misconduct, that party may be required to pay the opposing party’s legal fees.
Examples of Misconduct:
If you believe you have been asked to pay unreasonable fees or charges during dispute resolution, contact [email protected] for guidance.
22.9. Changes to the Dispute Resolution Policy
Little Eco Me reserves the right to update or modify this Dispute Resolution Policy at any time. Users will be notified of any changes via email or a website announcement. The updated policy will be effective immediately upon posting, unless otherwise stated.
If you have any questions or concerns about this section on Dispute Resolution, you may contact us at:
Our team will respond to all inquiries within 7-10 business days.
22.10. Final Notes on Dispute Resolution
By using our website, products, and services, you agree to the dispute resolution process outlined in this section. This includes the use of informal negotiations, mediation, arbitration, and waiving your right to join a class action.
If you would like clarification on any part of this section or have specific concerns, contact us at [email protected]. Our goal is to address issues efficiently and fairly.
23.1. Right to Make Corrections
Little Eco Me strives to provide accurate, up-to-date, and error-free content across its website, e-books, spreadsheets, financial calculators, and other products. However, from time to time, errors may occur. These errors may include:
Little Eco Me reserves the right to correct these errors at any time without prior notice. This may include updates to product descriptions, pricing, or promotional offers. If a correction impacts your purchase, you may be entitled to a refund, cancellation, or alternative product option, as explained below.
23.2. Pricing Errors
If a product, e-book, spreadsheet, or service is listed at an incorrect price due to a typographical error, system glitch, or human mistake, Little Eco Me reserves the right to:
If you have already paid for a product at an incorrect price, we will notify you and provide you with the following options:
Pricing errors are rare, but if you spot one, please contact us at [email protected] with the subject line “Pricing Error Report.”
23.3. Product Description Corrections
While we do our best to provide clear, accurate, and detailed product descriptions, errors may occasionally occur. If you purchase a product (like an e-book, financial calculator, or spreadsheet) that was inaccurately described, you may be entitled to:
Example: If a product is described as having a “cash flow forecasting tool” but the tool is missing, we will issue an update to correct the product or offer you a suitable replacement.
If you believe a product you purchased was misrepresented or inaccurately described, contact [email protected] with details of the issue, and we will work to resolve it.
23.4. Website Errors and Bugs
From time to time, website errors or system glitches may affect the functionality, accessibility, or usability of Little Eco Me’s services. Examples of website errors include:
If you encounter a website error, you should:
We aim to resolve website errors as quickly as possible, and users will not be penalized for issues caused by website malfunctions.
23.5. Revisions to Digital Products
Little Eco Me may make corrections, updates, or improvements to its digital products (such as e-books, financial calculators, and spreadsheet templates) to address user feedback, technical issues, or accuracy. These changes may be made without prior notice.
How Revisions Affect Users:
User Notifications:
If you believe that a correction or revision has negatively affected your access to a product, contact [email protected] for assistance.
23.6. Availability Errors
Occasionally, products may be marked as “in stock” or “available” when they are actually out of stock, discontinued, or temporarily unavailable. If this occurs, we will:
If you experience an issue with product availability, contact [email protected] with your order number, and we will work to resolve it.
23.7. User Responsibilities
While Little Eco Me takes responsibility for correcting errors, users are also expected to:
If you fail to notify us of an error within a reasonable time, you may lose your right to a refund or exchange.
23.8. Reporting Errors and Corrections
If you spot an error on our website, in a product description, or within a digital product (like an e-book or spreadsheet), we encourage you to report it immediately so we can address it.
To report an error, please contact [email protected] with the following details:
We take error reports seriously and aim to respond within 3-5 business days. If the error affects your access to a product or payment, we will prioritize your case.
23.9. Limitation of Liability for Errors
While Little Eco Me works hard to maintain accurate content, descriptions, and product listings, we are not liable for damages caused by errors. If an error is identified, our responsibility is limited to:
What We Are Not Responsible For:
23.10. Changes to the Corrections Policy
Little Eco Me reserves the right to update this Corrections Policy at any time. Changes may be necessary to comply with new legal standards, system updates, or improvements to our internal processes. Users will be notified of major changes via email or website announcements.
If you have questions about this section on Corrections, you may contact us at:
Our support team will aim to respond within 3-5 business days.
24.1. General Disclaimer
All information, content, products, and services provided by Little Eco Me are offered on an “as-is” and “as-available” basis. We do not guarantee the accuracy, completeness, or reliability of any information, tools, or products provided through our website, e-books, spreadsheets, financial calculators, or other materials.
By using our website, products, and services, you agree that your use is at your own risk, and you accept full responsibility for any outcomes or results arising from their use.
24.2. No Guarantee of Results
Little Eco Me provides financial calculators, spreadsheets, business books, and educational materials intended to support small business growth. However, we do not guarantee any specific outcomes or financial success from using our products.
Important Notes:
If you require personalized financial advice, we recommend consulting with a licensed accountant, financial advisor, or business consultant.
24.3. Disclaimer of Warranties
To the fullest extent permitted by law, Little Eco Me disclaims all warranties, whether express, implied, or statutory. This includes, but is not limited to, the following:
This disclaimer extends to any third-party content or links that may be included in our e-books, templates, or on our website. We do not warrant or guarantee the performance, reliability, or accuracy of third-party resources.
24.4. Limitation of Liability
Little Eco Me is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our website, products, or services. This includes, but is not limited to, the following:
If you are unhappy with a product or service, your sole remedy is to request a refund in accordance with our Return/Refund Policy (Section 7). Our total liability, if any, is limited to the amount paid for the product or service in question.
24.5. Educational and Informational Purposes Only
All content provided by Little Eco Me, including e-books, spreadsheets, and calculators, is for educational and informational purposes only. This means that our products are intended to support learning and business growth but do not constitute professional financial, tax, or legal advice.
What This Means for Users:
If you need professional advice, we recommend consulting a qualified expert in your area of need.
24.6. No Guarantee of Uninterrupted Access
Little Eco Me does not guarantee that its website, products, or services will be available at all times. Service interruptions may occur due to maintenance, updates, system failures, or external factors.
Examples of Interruptions Include:
Users are encouraged to download files as soon as they are available to ensure uninterrupted access. We are not responsible for missed deadlines, financial losses, or other consequences caused by service interruptions.
24.7. Third-Party Disclaimers
Little Eco Me may link to or reference third-party websites, tools, and services as part of its products, calculators, or templates. These third-party links are provided for convenience only.
What You Need to Know:
If you experience issues with a third-party service, you must resolve it directly with that third party. Little Eco Me is not responsible for third-party disputes.
24.8. User Customizations and Modifications
Users may choose to modify or customize spreadsheets, templates, or financial calculators to suit their specific business needs. While Little Eco Me encourages customization, we are not responsible for the following:
If you need help with a customization, you may contact us at [email protected], but additional fees may apply for custom support.
24.9. Changes to the Disclaimer
Little Eco Me reserves the right to update or modify this Disclaimer at any time. Changes may be required to comply with legal requirements, system updates, or operational adjustments. Users will be notified of major changes via email or website announcements.
The updated Disclaimer will be effective immediately upon posting, unless otherwise stated. Users are encouraged to review the Disclaimer regularly to stay informed of any changes.
24.10. Contact Us About This Disclaimer
If you have questions or concerns about this Disclaimer, please contact us at:
We will respond to your inquiry within 7-10 business days.
25.1. General Limitation of Liability
To the fullest extent permitted by law, Little Eco Me and its directors, employees, affiliates, suppliers, and agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services.
This limitation of liability applies to:
If you experience an issue, your sole remedy is to request a refund in accordance with our Return/Refund Policy (Section 7).
25.2. Maximum Liability Amount
If, despite this limitation of liability, Little Eco Me is found to be liable for any loss or damage, the total liability to you will be limited to the amount you paid for the product or service in question. This means:
This limitation applies regardless of the nature of the claim, including contract, tort (including negligence), breach of statutory duty, or otherwise.
25.3. No Liability for User Decisions
Little Eco Me provides educational and informational tools (like e-books, financial calculators, and spreadsheets) to support small business growth. However, we do not guarantee specific outcomes or results.
Users are responsible for how they apply our tools and materials in their business. Examples of user decisions for which Little Eco Me is not responsible include:
If you require professional financial, legal, or accounting advice, we recommend consulting a qualified expert.
25.4. Third-Party Liability
Certain services provided by Little Eco Me may rely on third-party tools, platforms, or integrations (e.g., Google Sheets for spreadsheets or Stripe for payment processing). Little Eco Me does not control these third-party services and is not liable for any issues that arise from their use.
Examples of third-party liability exclusions include:
If you encounter an issue with a third-party service, you should contact the relevant provider directly.
25.5. User Responsibility for Account Security
Users are responsible for maintaining the confidentiality and security of their account credentials, download links, and access permissions. Little Eco Me will not be liable for:
To protect your access, do not share your download links or login credentials with others.
25.6. No Liability for Force Majeure Events
Little Eco Me is not liable for any delay, interruption, or failure to perform its obligations due to force majeure events beyond its control. Examples of such events include:
If a force majeure event occurs, Little Eco Me will attempt to resume operations as quickly as possible. However, users should be aware that these events may cause delays in customer support, product access, and website availability.
25.7. No Liability for User-Generated Content
If users submit reviews, comments, testimonials, or other user-generated content on our website or social media platforms, Little Eco Me is not responsible for the accuracy, reliability, or legality of that content.
What This Means for Users:
If you encounter inappropriate content on our website, please report it to [email protected] for review.
25.8. Digital Product Access and Compatibility
Digital products (like financial calculators, spreadsheets, and templates) are provided in formats that may require third-party software to access. For example, spreadsheets often require access to Google Sheets or a similar tool.
Little Eco Me is not responsible for:
Users are encouraged to check system requirements and ensure they have access to the necessary platforms (like Google Sheets) before making a purchase.
25.9. Limitation Period for Claims
If you have a claim against Little Eco Me, you must bring it within 12 months from the date the incident occurred. Claims brought after this period will be barred and dismissed.
Example:
If you purchased a financial calculator on January 1, 2024, and discover an error on March 1, 2024, you must submit a claim by March 1, 2025. Claims filed after this period will be denied.
This limitation period encourages timely reporting and resolution of issues.
25.10. Changes to the Limitation of Liability Policy
Little Eco Me reserves the right to update or modify this section on Limitation of Liability at any time. Changes will be made to comply with regulatory requirements, operational needs, or system updates. Users will be notified of significant changes via email or website announcements.
If you have questions or concerns regarding this Limitation of Liability, you may contact us at:
Our support team will aim to respond within 7-10 business days.
26.1. User’s Agreement to Indemnify
By using Little Eco Me’s website, products, and services, you agree to indemnify, defend, and hold harmless Little Eco Me, its affiliates, directors, employees, agents, suppliers, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
By agreeing to these Terms, you take full responsibility for any harm or loss caused to Little Eco Me or its affiliates as a result of your actions or inactions.
26.2. Scope of Indemnification
The scope of indemnification includes, but is not limited to, the following types of claims:
This indemnification covers all costs associated with defending against such claims, including attorney fees, court fees, settlements, and damages.
26.3. Defense of Claims
If Little Eco Me faces a lawsuit, claim, or dispute related to your actions, Little Eco Me reserves the right to:
If you fail to cooperate with Little Eco Me in the defense of a claim, you may be held personally liable for any additional damages or legal fees incurred.
26.4. Indemnification for Third-Party Claims
If a third party (e.g., another user, business, or company) brings a claim against Little Eco Me due to your actions, you agree to indemnify and hold Little Eco Me harmless for any resulting damages.
Examples of Third-Party Claims Include:
If a third-party claim is filed, Little Eco Me may pursue reimbursement for legal fees and damages from you.
26.5. User Responsibility for Breach of Intellectual Property
Little Eco Me takes its intellectual property rights seriously, and users are strictly prohibited from:
If you breach our intellectual property rights, you agree to:
Little Eco Me reserves the right to pursue legal action to protect its intellectual property.
26.6. Indemnification for Breach of Terms
If you breach any part of these Terms and Conditions, you agree to indemnify Little Eco Me for all damages, costs, and expenses incurred as a result of your breach. This includes, but is not limited to:
Example of a Breach:
If you share access to a Google Sheets financial calculator with an unauthorized third party, and that person distributes it publicly, Little Eco Me may pursue reimbursement from you for all damages incurred, including legal fees.
26.7. Notification of Indemnification Claims
If Little Eco Me becomes aware of any claim for which it may seek indemnification from you, we will provide you with the following:
Failure to respond to a notice of indemnification may result in default liability, and Little Eco Me may seek judgment against you for any resulting damages.
26.8. Indemnification Exclusions
There are certain circumstances in which you will not be required to indemnify Little Eco Me. These exclusions may include:
If you believe that you should not be held liable for an indemnification claim, you may dispute the claim by contacting us at [email protected].
26.9. Changes to the Indemnification Clause
Little Eco Me reserves the right to update or modify this Indemnification clause at any time. Users will be notified of changes via email or a website announcement. The most current version of this clause will always be available in the Terms and Conditions on our website.
If you have questions or concerns regarding this Indemnification clause, you may contact us at:
Our support team will aim to respond within 7-10 business days.
27.1. Data Collection and Use
When you use Little Eco Me’s website, products, and services, we may collect and process certain user data. This data is collected to provide access to our products, improve our services, and ensure a smooth customer experience.
Types of Data We Collect:
For more details on how we collect, store, and use your data, please refer to our Privacy Policy (Section 17).
27.2. User Responsibility for Data Accuracy
You are responsible for ensuring that the information you provide to Little Eco Me is accurate, complete, and up-to-date. This includes ensuring the accuracy of your:
If your contact information changes (such as a new email address), you must update it promptly to avoid issues with access to your products or communication from our support team. Little Eco Me is not responsible for access issues or missed communications caused by incorrect or outdated user information.
27.3. How We Store Your Data
Little Eco Me takes reasonable measures to ensure your personal data is stored securely. We use encryption, secure servers, and access controls to protect your personal information from unauthorized access, disclosure, or theft.
Data Storage Methods:
If you have questions about how your data is stored, you can contact [email protected] for clarification.
27.4. User Rights Regarding Data
Under data protection laws, including the UK GDPR, you have specific rights regarding your personal data. These rights include:
To exercise any of these rights, please contact [email protected]. We aim to respond to data requests within 30 days.
27.5. How We Use User Data
The personal information you provide to Little Eco Me is used for the following purposes:
You can manage your email preferences or unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails.
27.6. Data Retention
Little Eco Me retains your data only for as long as it is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Retention Timeframes:
Once the data is no longer needed, it is securely deleted or anonymized. If you request that your data be deleted, we will honor that request unless it is required for legal, regulatory, or dispute resolution purposes.
27.7. Data Breaches and Security Incidents
Although we take precautions to secure your data, no system is 100% secure. In the unlikely event of a data breach or security incident, Little Eco Me will take the following steps:
If you believe your account or personal information has been compromised, please contact [email protected] immediately.
27.8. User Responsibility for Data Security
While Little Eco Me takes steps to protect your data, users also have responsibilities to protect their own data. Here’s how you can help:
If you suspect someone has accessed your account or data without your permission, notify us at [email protected].
27.9. Sharing Data with Third Parties
Little Eco Me may share user data with trusted third-party service providers to improve the user experience and facilitate certain business processes. Examples include:
We ensure that all third-party service providers are GDPR-compliant and bound by contractual obligations to protect your data.
27.10. Data Deletion Requests
If you would like to delete your data from our systems, you may submit a formal request by contacting [email protected] with the subject line “Data Deletion Request.”
How It Works:
If your data cannot be deleted (e.g., due to legal obligations), we will inform you of the reasons.
27.11. Changes to the User Data Policy
Little Eco Me reserves the right to update or modify this User Data Policy at any time to reflect changes in our business practices or legal requirements. Any significant changes will be communicated via email or website announcements.
If you have any questions, concerns, or complaints about how we handle your data, you may contact us at:
We will aim to respond to your inquiry within 7-10 business days.
28.1. Consent to Electronic Communications
By using Little Eco Me’s website, products, and services, you agree to receive electronic communications from us, including but not limited to:
Opting Out of Marketing Emails:
If you no longer wish to receive marketing or promotional emails, you can unsubscribe by clicking the “unsubscribe” link at the bottom of any of our marketing emails. However, you will still receive essential communications related to your purchases and account activity.
28.2. Consent to Electronic Transactions
By using our website, you agree that all transactions made electronically are legally binding and enforceable, just as if they were conducted with physical documents and signatures. This includes:
You agree that no physical, handwritten, or paper copy of any transaction is required unless otherwise specified by law.
28.3. Use of Electronic Signatures
Certain actions on our website (like accepting the Terms of Use or confirming an online purchase) may require you to provide an electronic signature. An electronic signature may be provided by:
By providing an electronic signature, you agree that it holds the same legal validity and enforceability as a handwritten signature. This applies to:
Electronic signatures are enforceable under applicable laws, including the UK Electronic Communications Act 2000 and similar electronic signature laws in other jurisdictions.
28.4. Legal Validity of Electronic Records
All records, files, and communications related to your use of Little Eco Me’s website and products are maintained in electronic format. You agree that:
If you wish to retain a copy of any communications, we recommend you download, save, or print any important emails or order confirmations for your records.
28.5. User Responsibilities for Electronic Transactions
Users are responsible for ensuring that their devices, browsers, and software are compatible with Little Eco Me’s electronic systems. You are responsible for:
Little Eco Me is not responsible for missed communications if you fail to maintain an active email address or your email provider blocks our messages.
28.6. Opting Out of Electronic Transactions
If you do not wish to engage in electronic transactions, you must stop using our website and services. All transactions, signatures, and communications on Little Eco Me are conducted electronically. We do not offer paper-based contracts, purchase orders, or manual signature processes unless explicitly required by law.
If you believe you have a legal right to request a paper copy of any document, you may contact [email protected]. However, please note that this request may result in administrative fees.
28.7. Changes to the Electronic Communications, Transactions, and Signatures Policy
Little Eco Me reserves the right to update or modify this policy at any time to comply with new legal standards or operational changes. Users will be notified of any changes via email or a website announcement.
If you have questions or concerns regarding this Electronic Communications, Transactions, and Signatures policy, you may contact us at:
We will aim to respond to your inquiry within 7-10 business days.
29.1. California Consumer Rights (CCPA Disclosure)
If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA). These rights provide California residents with greater control over how their personal information is collected, used, and shared.
Under the CCPA, California users have the following rights:
If you would like to exercise any of these rights, you can submit a request by emailing [email protected] with the subject line “CCPA Request”.
29.2. Categories of Personal Information Collected
Under the CCPA, we are required to inform California residents of the categories of personal information we collect. The following types of data may be collected when you interact with Little Eco Me’s website, products, and services:
We do not collect sensitive personal information, such as Social Security Numbers (SSNs), government IDs, or biometric data.
29.3. How to Submit a Data Request (CCPA Request)
If you are a California resident, you have the right to request:
To submit a data request, follow these steps:
Once your request is received and verified, we will respond within 45 days, as required by the CCPA. If we need more time to fulfill your request, we will notify you of the delay.
29.4. Sale of Personal Information
Little Eco Me does not sell personal information to third parties for monetary compensation. However, the CCPA defines “sale” broadly, and some forms of data sharing (like sharing data with marketing service providers) may be considered a “sale” under the law.
If you wish to opt-out of any potential data sharing that may qualify as a “sale” under the CCPA, you can submit a request to opt-out by contacting us at [email protected].
29.5. Right to Non-Discrimination
California residents have the right to receive equal treatment and services, regardless of whether they choose to exercise their privacy rights under the CCPA. Little Eco Me does not discriminate against users who request access to, deletion of, or information about their personal data.
This means that if you exercise your CCPA rights, we will not:
If you believe you have been subject to discriminatory treatment after exercising your rights, please notify us at [email protected], and we will investigate your claim.
29.6. Authorized Agents
Under the CCPA, you may authorize an agent to act on your behalf in submitting data requests (such as requests for access or deletion). To appoint an authorized agent, you must:
If an agent submits a request on your behalf, we may contact you directly to confirm the authorization.
29.7. Verification of Data Requests
To protect user privacy, Little Eco Me must verify the identity of anyone submitting a CCPA data request. To verify your request, we may ask you to:
If you fail to verify your identity, we may deny your data request to protect your personal information from unauthorized access.
29.8. Data Retention for CCPA Requests
When you submit a CCPA request, Little Eco Me will retain records of the request and how it was processed. This helps us:
We will not use information from CCPA requests for any other purpose.
29.9. Contact Us About CCPA Rights
If you have questions, concerns, or would like to exercise your California privacy rights, please contact us at:
We will respond to inquiries or requests within 7-10 business days.
29.10. Changes to California Resident Rights
Little Eco Me reserves the right to update or modify this California Users and Residents section at any time. Changes may be necessary to reflect updates to the California Consumer Privacy Act (CCPA) or other applicable privacy laws. We will notify users of significant changes via email or a website announcement.
If you have any questions or concerns regarding this California Users and Residents section, please contact us at:
Our support team will aim to respond within 7-10 business days.
30.1. Entire Agreement
These Terms and Conditions, together with our Privacy Policy, Return/Refund Policy, and any other policies referenced herein, constitute the entire agreement between you and Little Eco Me. This agreement supersedes any prior agreements, understandings, or representations, whether written or oral, relating to the use of our website, products, and services.
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be in full force and effect.
30.2. No Waiver
The failure of Little Eco Me to enforce any provision of these Terms does not waive our right to enforce that provision in the future. For example, if we do not act immediately on a breach of these Terms, it does not mean we have waived our right to act on similar breaches in the future.
If you believe that a waiver has occurred, it must be explicitly stated in writing and signed by an authorized representative of Little Eco Me.
30.3. Assignment
You may not assign or transfer your rights or obligations under these Terms without prior written consent from Little Eco Me. Any unauthorized assignment will be considered null and void.
Little Eco Me may assign or transfer its rights and obligations under these Terms to an affiliate, partner, or successor (such as in the event of a merger, acquisition, or sale of the company) without notifying you or obtaining your consent.
30.4. Relationship of the Parties
No partnership, joint venture, employment, or agency relationship is created between you and Little Eco Me as a result of using our website, products, or services. You agree that you are an independent user or customer and that no employment relationship exists between you and Little Eco Me.
You have no authority to bind, represent, or act on behalf of Little Eco Me in any capacity.
30.5. Force Majeure
Little Eco Me is not responsible for any delay or failure to perform its obligations due to unforeseen events beyond its control. This includes, but is not limited to:
During a force majeure event, Little Eco Me will attempt to restore services as soon as possible, but no refunds or compensation will be issued for interruptions caused by these events.
30.6. Changes to the Terms and Conditions
Little Eco Me reserves the right to update, modify, or revise these Terms and Conditions at any time. If changes are made, users will be notified through:
Changes will become effective as soon as they are published unless stated otherwise. Users are encouraged to review these Terms periodically to stay informed of any updates.
If you continue to use our website, products, or services after an update to the Terms, it will be considered your acceptance of the new Terms.
30.7. Governing Language
These Terms and Conditions are written in English, which will be the controlling language for any interpretation or dispute resolution related to these Terms. If any translations of these Terms are provided, the English version will prevail in the event of any inconsistency.
30.8. Third-Party Beneficiaries
These Terms and Conditions do not create any third-party beneficiary rights. This means that only you and Little Eco Me have legal rights and obligations under these Terms. No third party (including other users) can enforce or rely on these Terms.
30.9. Headings and Interpretation
The headings and section titles in these Terms are included for convenience and do not affect the meaning or interpretation of any provisions. If you see section titles like “Limitation of Liability” or “Privacy Policy,” they are there to help you navigate the document, but they do not change the legal meaning of the Terms.
If any provision of these Terms is found to be ambiguous, the provision will be interpreted in a manner consistent with its purpose and the intent of Little Eco Me.
30.10. Survival of Provisions
Certain provisions of these Terms and Conditions will survive the termination of your relationship with Little Eco Me. These provisions include, but are not limited to:
These provisions remain enforceable even after you stop using our website, cancel your account, or your access is terminated.
30.11. Notices and Communications
All notices, legal communications, or requests regarding these Terms should be sent to:
Email: [email protected]
Subject Line: “Legal Notice”
Little Eco Me may send notices to users via email, website notifications, or announcements on our homepage. It is your responsibility to provide an accurate email address and to check for notices.
30.12. Contact Us
If you have any questions, comments, or concerns about these Terms and Conditions, you can contact Little Eco Me by email. Our customer service team will aim to respond within 7-10 business days.
Contact Details:
30.13. Severability
If any provision of these Terms is found to be illegal, invalid, or unenforceable under applicable law, that provision will be deemed modified to the extent necessary to make it enforceable. If modification is not possible, the provision will be removed, but the remaining Terms will continue to be fully enforceable.
30.14. No Reliance on Oral Statements
Users should not rely on any oral statements, communications, or representations made by Little Eco Me employees, agents, or affiliates that contradict these Terms. If there is a discrepancy between what is stated in these Terms and what is said orally, the provisions of these written Terms and Conditions will prevail.
If you believe you were given incorrect information by a Little Eco Me employee, please contact us at [email protected] so we can review the situation.
30.15. Export Control and Compliance
Users are responsible for complying with any export control laws applicable to the country where they reside. This includes ensuring that you do not export or re-export our products or services to countries or persons prohibited by UK export control laws.
30.16. Time Limitation for Claims
You must bring any claims against Little Eco Me within 12 months of the event that gave rise to the claim. Claims brought after this period will be barred and dismissed.
Example:
If you experience an issue with a financial calculator on January 1, 2024, you must file a claim by January 1, 2025. Claims filed after this period will not be considered.
This limitation period ensures that disputes are handled in a timely manner.
30.17. Feedback and Suggestions
If you provide feedback, ideas, or suggestions to Little Eco Me (e.g., ideas for product improvements), you agree that:
If you do not want your ideas to be used freely, do not submit them as suggestions or feedback.
If you have any questions, comments, or concerns about these Terms and Conditions, or if you would like to exercise any of your rights as outlined in these Terms, you can contact Little Eco Me through the following methods:
Primary Contact Information:
31.1. Reasons to Contact Us
You may need to reach out to us for the following reasons:
Our support team is dedicated to resolving issues as quickly as possible. We typically respond to inquiries within 7-10 business days, but response times may be extended during peak periods or holidays.
31.2. How to Contact Us
To ensure that your inquiry is handled efficiently, please follow these guidelines when contacting us:
By following these steps, our team can respond to your inquiry faster and with greater accuracy.
31.3. Response Times
We aim to respond to inquiries within 7-10 business days, but response times may vary depending on the nature of the request.
Estimated Response Times by Request Type:
If you do not receive a response within the expected time frame, please check your spam/junk folder. If you still haven’t received a response, you may resend your request to [email protected].
31.4. Support Availability
Support is available during the following business hours:
If you submit an inquiry during weekends or public holidays, it will be addressed on the next available business day.
31.5. Complaints and Dispute Resolution
If you are not satisfied with the response from our support team, you can request that your issue be escalated to a senior representative. We take customer complaints seriously and aim to resolve them as quickly as possible.
How to File a Complaint:
If the dispute cannot be resolved, you may be able to pursue formal dispute resolution as outlined in Dispute Resolution (Section 22).
31.6. Intellectual Property Inquiries
If you would like to report a possible intellectual property infringement or submit a copyright complaint, please follow the instructions in Section 18 (Copyright Infringements). To submit a formal claim, send an email to [email protected] with the following information:
Upon receipt, we will review the claim and, if valid, remove the infringing material or restrict access to it.
31.7. Refunds and Returns
If you would like to request a refund or return, please refer to our Return/Refund Policy (Section 7). Refunds are only issued under specific conditions, such as technical issues that prevent access to a product.
How to Request a Refund:
We may ask for evidence of the issue (such as screenshots of technical errors) to support your refund request. Refunds are not guaranteed, and approval is subject to our Return/Refund Policy.
31.8. Data Privacy Requests
If you would like to exercise any of your privacy rights (such as access, deletion, or correction of your personal data), you may submit a request under the Privacy Policy (Section 17) or California Users Rights (Section 29).
How to Submit a Data Privacy Request:
We will aim to process your request within 30 days, as required by data protection laws such as the UK GDPR.
31.9. Reporting a Bug or Technical Issue
If you encounter any technical issues while using Little Eco Me’s website, e-books, spreadsheets, or financial calculators, you can report the issue to our support team.
How to Report a Bug:
We will work to resolve technical issues as quickly as possible, especially if they impact access to products.
31.10. Updates to This Contact Section
Little Eco Me reserves the right to update or modify this Contact Us section at any time. If our contact details change, users will be notified via email or website announcements.
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